At least one in five “information workers” now works with three or more devices per week, according to recent studies. Organizations are pursuing their digital transformation leading to an integrative approach with the Internet of Things. As well, there are increasingly distributed IT infrastructures with a mix of private cloud, public cloud and servers in the company’s own data center. This leads to having to manage increasingly complex issues as cybersecurity, software and apps provisioning as well as cost and compliance based license management. As an IT manager, you need to have all of this on your radar today. Unified Endpoint Management, or UEM for short, the logical evolution of Client Lifecycle Management and Enterprise Mobility Management, enables you to do just that.
All-in-one. Benefits from end-to-end IT infrastructure management
Automate IT processes via a central interface with easily configurable workflows.
Shorten your threat response times and reliably enforce internal policies across all device types.
Establish transparent compliance at all times.
Improve budget spending by matching spend with actually required and proven software and device assets usage.
Be prepared today for asset types of tomorrow.
Provide your users with first-class service – without deliverable effort.
Good for the IT team. Good for the users. Good for the company.
Everyone benefits from holistic management of all devices and servers – your users, your IT team and, last but not least, your entire company. Here’s some of the how and why.
Separate solutions to provide client lifecycle management, enterprise mobility management and for license and contract management are no longer viable. Hybrid IT infrastructures can now be managed and secured via a uniform interface and solution. In addition to servers, PCs and laptops, printers and other passive components, a Unified Endpoint Management also manages all mobile assets and has the initial capability to include some IoT devices. This delivers a more comprehensive and clearer picture, whilst automated workflows, adapted to all asset types, will save time and money.
Protecting an organization’s entire IT is a top priority – even with digital workspaces spread across the entire organizations operational reach. However, IT management will quickly reaches its limits with different tools or isolated modules in use. Vulnerability analysis and patch management must be able to include and consolidate all assets into one discovery and inventory. After all, even an unknown USB stick or tablet in the organizations network can pose massive security risks. To prevent, for example, a mobile device incident from turning into a security breach, it needs the ability to lock, wipe and/or delete company data with any mobile device at any time.
With seamless management of all assets over the entire lifecycle, you can ensure that you are always on safe ground in terms of contractual licensing compliance. In addition, the central management of all contracts and documents helps you to avoid missing any change or termination deadlines in order to renegotiate licensing agreements to better match your actual needs and processes. Furthermore rounded off by the automated documentation of protective measures taken ensures compliance at all levels.
Dealing with hybrid infrastructure
Not every application can be moved as easily to the cloud as for example Micrsoft Office. Before acting, the dependency of an application on other systems must be examined carefully. For IT security purposes the question of whether an application is better operated in a private or a public cloud also needs answering. To find the most cost effective form of operation, it needs solid analyses of user behavior, i.e. ongoing application metering. This not only allows to measure the exact usage of software. It also identifies unused software assets, determining true licensing needs – on premises and in the cloud.
Future proofing. Being prepared
If you’re up to date today, you could already be behind tomorrow. That’s why your UEM should be able to take future developments into account, such as for example IoT applications. This is where Unified Endpoint Management plays, because, as the name suggests, all types of devices are united under one roof.
When users on the other side of the world have an IT problem in the middle of your night, you know about it pretty quickly, too. Unless, of course, users are enabled to help themselves. With the Deskcenter Service Catalogue self-service portal including a comprehensive knowledge and the ability to start request workflows for assets and services users and customers restore their productivity more quickly. Everybody wins.
What our clients say
We are very satisfied with the DeskCenter Management Suite. It has to be emphasized that during the development of the product own wishes and requirements can be brought in.
Leiter Fachbereich Information und Kommunikation, Stadt Straubing
With dynamic distributors we can provide mobile systems with software and patches from the network where the system is currently logged in. So, employees can also get updates when they are located at another office or outside the company network.
Information Technology Officer, GEISLINGER GmbH