Increase
cybersecurity
Establish reliable, automated routines for installing, updating, and patching apps as well as operating systems.
Save
time
Handing over routine tasks to automated workflows.
Optimize
costs
Adapt software licensing and use to match processes and needs.
Serve
quality
Heightened user satisfaction via seamless operational processes for remote and online services.
Automated software deployment pays off
Often the day does not have enough hours. Your management requires the introduction of new innovative solutions to drive their business strategies. But given the usual IT resource situation, how can that be accomplished, when IT resources already have their hands full keeping servers, PCs, laptops, cell phones and other devices secure, compliant and up to date? Plus, setting up new devices and/or rollouts are additionally time-consuming. Software updates and patching come on top, not to mention the tracking and usage monitoring of licenses. With Deskcenter’s comprehensive Software Management, you can free up valuable time in order to deliver on strategic projects, whilst also ensuring necessary IT security and compliance.
Rule-based. Automated. Verified.
Taking a holistic approach to software management not just requires care, but also poses multiple challenges all at once. Here’s the why and how.
Closing security gaps
For any effective cybersecurity measures, it is essential to keep all release and patch levels up to date. Standardized installation processes as well as exacting rights and roles concepts are core elements of an effective IT risk management. With Deskcenter Software Management automates where possible and prevents unauthorized access from hacker attacks.
Boosting productivity
Packaging, installing, documenting: Today, most of these routine tasks can be easily automated, without sacrificing needed flexibility. Dynamic workflows provided by the Deskcenter Management Suite are a way to increase the efficiency and continued effectiveness of your IT processes.
Efficient & effective cost optimization
Unused software, redundant licensing, a multitude software applications serving the same purpose. There are numerous levers to get more out of your IT budget. The prerequisite: You know where these potentials are hidden. A continuous, comprehensive inventory of hybrid IT landscapes is the first step. Integrated with continuous metering of software usage and a license management system that maps and monitors all common vendor models. This gives you optimizing control over your licensing and maintenance costs, while at the same time ensuring continued compliance.
High quality internally and externally
Standardized processes for the automated provision of operating systems and software not only improves the quality of the internal IT processes. Users are also more content about software updates that happen without any interruptions or necessary intervention on their part.
What our customers say
The quick information about hardware and software, licenses in use and missing patches increases our IT security, so we can handle the day-to-day business processes reassured.
SC/IT Systemadministrator, Institut Dr. Foerster GmbH & Co. KG
For the Emergency Hospital Berlin a stringent IT security is of high importance. The systems and components always must be kept up-to-date to prevent cyber attacks and malware. Overall, complete software packages are updated regularly with Deskcenter Management Suite.
System Administrator Department IT Systems, Accident Hospital Berlin
Further building blocks for an efficient and effective Software Management
Inventory & Lifecycle Management
A complete discovery and inventory is the basis for managing all devices that log onto your network - and thus for effective IT management. With Deskcenter, you consolidate not only hardware information but also all relevant data of software assets installed, be it on-premise, in the cloud or in home offices. It’s the foundation for cost-optimized infrastructures and operations, taking your IT investments further.
Software Management
Whether operating systems, apps or firmware, updates or patches, whether servers, PCs, mobile device or IoT devices, flexible workflows allow effective management of distributed and hybrid IT infrastructures. Deskcenter optimizes an automated deployment, provisioning and installation, repair or uninstallation of any software assets. Additinally, with the Deskcenter AppCloud we provide a solution to take on software packaging and testing.
License Management
Deskcenter, for a strategic and cost-optimized handling software licenses, provides a central management system for all data, contracts and other documentation. The matching of usage rights with assets from a regular and automated dircovery and inventory results in an up-to-date license balance. In addition, Deskcenter Application Metering helps to optimize budget utilization. It efficiently helps to discover and reassign unused software to other users.
Service Management
With Deskcenter, remote users can request software they need from the web-based Deskcenter Service Catalogue. Approval and order processing run in workflows in the background, whilst integrated software management provides automated software provisioning. If unplanned errors occur and agent based service is required, then Deskcenter automatically generates the needed ticket for the Deskcenter Service Desk application, which also lets the agent see all configuration details of the affected systems and/or assets. This accelerates a resolution, which is also stored and shared in the knowledge base.
Mobile Device Management
Today’s software management naturally also includes all mobile assets. From the inventory of the mobile device information, to the rollout of policies and applications, to the targeted deletion of software and data in case of loss or theft: Deskcenter offers you a comprehensive Enterprise Mobility Management for all iOS and Android devices. Lost or stolen devices can also be locked and their data deleted.