DeskCenter is a comprehensive product. We use it to record all hardware and software, license management, and distribute software with the same setup. I can recommend DeskCenter in good conscience.”
FOERSTER has been a DeskCenter customer since 2011. In total, seven IT managers manage more than 500 systems at different locations with the DeskCenter Management Suite. Wolfgang Schädle, SC/IT Systems Administrator at Institute Dr. Foerster GmbH & Co. KG reports on the work with the suite and the benefits for the IT department.
The main concern for the introduction of the DeskCenter Management Suite at FOERSTER was to get a comprehensive overview of the existing hardware and to provide as much inventory data of a system as possible. The goal was also to manage software licenses effectively and fully, and to distribute software easily and automatically among the more than 500 systems within the company.
At the first glance, DeskCenter met these requirements.The technical challenges were also easily overcome. These included keeping an eye on and safely managing all locations and home office workplaces. This includes devices that are not logged into the network on a daily basis. In this way, FOERSTER can successfully manage and further expand its IT infrastructure.
The simple and fast filtering as well as finding the representation of systems according to certain criteria was important to Wolfgang Schädle. Detailed views are possible at the touch of a button, which, for example, list all PCs with graphics cards and drivers of version 15.2 at a glance. Added to this was the simple usability, scalability, the best price-performance ratio and the high range of functions, which is why the DeskCenter Management Suite ultimately prevailed as the most suitable solution.
FOERSTER can solve the daily challenges wonderfully with DeskCenter. Rollouts go quickly with the automation in client distribution. Patch management becomes much safer thanks to patch level analysis and allows you to react more quickly to new patches.This means that IT security is no longer an impervious size, but rather is defeated by the identical distribution of software packages.
In addition, the management of licenses through a user-friendly license overview is much more convenient. This makes it easy to identify and update unused licenses or outdated software packages.
Positive conclusion after more than seven years of IT management with the DeskCenter Management Suite
Many workflows and IT processes have been noticeably improved, the IT landscape is more transparent and secure. Wolfgang Schädle would not want to be without DeskCenter in the future:
“DeskCenter is a comprehensive product that is constantly being developed. By using it, we were able to measurably reduce our costs, save time and successfully improve our service quality. The quick information about hardware and software, worn licenses and missing patches also increases our IT security, so we can rest assured about the day-to-day business processes.”
FOERSTER has stood for the highest quality and precision for over 70 years. The company develops and manufactures devices and systems for non-destructive testing of metallic materials, metal detection and magnetics. With 600 employees, a sales and service network consisting of ten subsidiaries and qualified representatives in more than 60 countries, the Group operates worldwide. As a technology leader, they are actively at the side of their customers as a competent system partner and solution provider.