Knowledge is power – and in the case of IT Asset Management (ITAM), the key to optimal planning, cost reduction, IT security and compliance. Every IT asset has a limited lifetime. It is therefore all the more important that devices and applications are used optimally during their lifecycle, checked for their cost-effectiveness and renewed when warranted. This allows for optimal spending of IT budgets. Deskcenter’s IT Asset Management gives you a central source of information for all hardware and software – including all relevant documentation associated with each asset. From the request to procurement, provisioning and maintenance up to decommissioning. With Deskcenter, you manage the complete IT asset lifecycle. Centralized, secure, clearly organized, automated.
ITAM Benefits: Optimal utilization of what is valuable.
Full
control
The information overview you need to take action at any required time. Be it IT security, compliance or just routine yet automated IT management.
Reduced
costs
Avoid unnecessary expenses through clever redeployment of software and hardware as well as license negotiations that match actual usage.
Sound
planning
Make smart investment decisions based on reports and analysis of actual asset lifecycle data.
Reduced
risk
Optimize security and compliance reliably by monitoring internal policies, processes and legal requirements as well as keeping your software estate up-to-date.
Everything, from procurement to decommissioning, under control
Maintaining control is good, plus up-to-date knowledge even better
The corporate tax audit is due again and you need to provide all the required documents within the shortest possible time. It’s good when technical and commercial data on IT assets, including contracts, license agreements and user information, is available centrally and individually required reports can be instantly created.
Making your IT budget go the distance
IT Asset Management (ITAM) helps you optimize spending of your IT budget, for example reassigning idle licenses and unused apps, or software consolidation based on identical to similar functional profiles. Saving money on hardware by ascertaining their reliability and expanding their lifecycle accordingly. Combine this with software usage metering and an inclusive license management and IT budget will go a long way.
Purchasing assets when and where they are really needed
Purchasing decisions are always ascertained by their needs and associated requirements. Combining archived historical asset lifecycle data with projected requirements via current user and asset date, delivers factual trend analysis and planning that can deliver. Deskcenter ITAM creates the basis for smarter investment decisions and successful digital transformations.
Safety first
With asset discovery and inventory, a first step is done. You now know what you need to protect. Our software management supports you in the “how”. With automated software deployment, you keep your assets up to date at all times, allowing you to identify security gaps promptly and close potential vulnerabilities immediately thereafter. A comprehensive role and rights concepts enables the implementation internal and external guidelines.
What our costumers say
For us only one solution was worth considering – the handling must be self-explanatory with a user-friendly interface but no restrictions in functionality.
Information Technology Officer, GEISLINGER GmbH
Through the unique combination of inventory, IT asset management and license management, we are able to use hardware and software efficiently and to ensure IT compliance.
Department Manager Information Services, Technical College Salzburg
We manage the complete IT infrastructure of the AGAPLESION Group with Deskcenter Management Suite. All of the relevant information is available within the shortest possible time. This significantly simplifies the IT planning and administration.
License Manager, Central Services IT, Agaplasion gAG
5 elements of an efficient IT Asset Management
Asset Discovery and Inventory
The basis for an efficient IT Asset Management is the complete detection and inventory of all hardware and software in your IT infrastructure. With Deskcenter, you can identify every device that regularly or irregularly logs on to your network. You capture its device information and all relevant data from the operating system to apps installed and used, no matter if the asset resides on-premise, in the cloud or in a home office. Purchase contracts, license agreements, users and everything else that is important are pulled together centrally, giving you a foundation for operational management and strategic decisions. And with Deskcenter you can go one step further. Even non-IT assets such as desk, office chair, table lamp or anything else can be easily made into a managed asset with assigned attributes to do so.
Software Management
Regardless of the device - printer, smartphone, laptop or PC - software needs to be able to be deployed or uninstalled automatically. And this is independent of whether the asset is used on site, sitting in a cloud or in a home office. With Deskcenter, deployment, provisioning and installation run like clockwork. Deskcenter Software Management comprehensively covers software deployment, OS deployment as well as release and patch management, making even larger rollouts a cinch. Plus, with our AppCloud Service we deliver further automation by pre-packaging and testing your software for you.
License Management
Avoidance of unnecessary investments and/or unused software assets are poison to any IT budget. With Deskcenter License Managements ability to create an up-to-date and comprehensive license balance sheet, we enable you to root out any of these inefficiencies.. Couple this with the Deskcenter Application Metering and you at all times determine which applications are in productive use, allowing for unused software to be reassigned. Given all information now available on your software estate, its implementation, licensing and use, it gives you the best possible position for vendor contract renewals and fresh contract negotiations.
Service Management
If anyone really needs to know what assets a user has, it's the service desk agent, as this speeds up the process of finding resolutions to any tickets or requests. Plus, users can search the knowledge base for resolutions themselves, in parts automating the support process. Via the Deskcenter Service Catalogue, a web-based self-service portal, a user can request products and services, IT and non-IT. Workflows then take care of approval and request processing in the background. And if manual intervention is required, a ticket is created and automatically routed to the appropriate user group, efficiently automating processes where possible.
Mobile Device Management
Nowadays a comprehensive IT asset management is not possible without capturing and managing mobile devices. With discovery and inventory of all iOS and Android devices, apps deployment,policy implementation, wiping data or locking devices in case of loss or theft and more, Deskcenter Mobile gives you a comprehensive Enterprise Mobility Management solution.