By introducing a software management solution we are able to transparently manage our software and licences throughout. We therefore save valuable administrative time and can also reveal potential savings
SONAX GmbH develops and produces successful products for vehicle care at Neuburg an der Donau. The 13 employees in the information centre, including Andreas Kaltenstadler, system administrator at Sonax, deals with 550 clients throughout the HOFFMANN corporate group at several locations from the Neuburg site. A central IT management solution for inventorisation, user management and audit-proof licence management aim to reduce the administrative effort and provide a lasting overview of the software products used with the relevant licence assignments.
“During our last licence audit by KPMG we were shown how important professional licence management is. Simply preparing the data for the licence reports took days and the time it took to produce the purchase evidence and contractual data was extensive. On the one hand, because there was no suitable tool to date for creating inventories of the software, and on the other, because we could not precisely determine which programs were running on which PCs,” reports Andreas Kaltenstadler.
With the relatively low number of homogeneous client management solutions on the market, the decision was taken relatively quickly. It required functioning licence management which is an integral part of the ongoing IT infrastructure and processes. The manufacturer’s annual roadshow, which also stopped in Munich and at the ITSA in Nuremberg, were the first opportunities we had to study DeskCenter Management Suite in detail. Andreas Kaltenstadler became enthusiastic quickly:
“We wanted to determine the licence levels and requirements in the company precisely and using as little time as possible. The complete inventorisation of all of the systems quickly answered the question of which software was installed where. The results that could be generated from this facilitated our work and we can now make statements immediately when an audit comes around. We are also able to plan resources better and reduce our long-term IT costs.”
The Deskcenter Management Suite is simple to use and very easy to integrate into our existing IT structure. The modular structure allows us to expand the suite at any time as needed. This allows us to implement the necessary processes step by step, which we need for holistic infrastructure management.
Now Andreas Kaltenstadler can remain calm when a licence audit comes around. Thanks to DeskCenter he can create licence balances at the press of a button, including invoices and licence documents, all parameters such as upgrade and downgrade rights, loyalty periods, multiple usage rights and much more besides. The KPMG seal of approval also facilitated the decision. DeskCenter Management Suite is the first KPMG-certified client management solution. The experienced IT administration gives the use of DeskCenter a positive grade on all aspects: “By introducing a software management solution we are able to transparently manage our software and licences throughout. We therefore save valuable administrative time and can also reveal potential savings.”