Satisfied Deskcenter customers

HEITEC AG, the industrial solution partner, realises projects that require explicit know-how from the most varied of disciplines. The various departments are distributed across 17 locations throughout Germany and around 1,000 employees ensure problem-free customer support. The IT department must also meet the Group’s high-level quality requirements and relies on high-performance solutions and reliable expert knowledge to do so.

The IMO Group manufactures highly specialized slewing rings in market-leading quality at two plants near Nuremberg. Before the implementation of DeskCenter the management and monitoring of IT systems was mainly done manually and with an enormous amount of time by the administrators. There are over 350 systems that should be controlled modernly and be automated with one central solution.

SONAX GmbH develops and produces successful products for vehicle care at Neuburg an der Donau. The 13 employees in the information centre, including Andreas Kaltenstadler, system administrator at Sonax, manage 550 clients throughout the HOFFMANN corporate group at several locations from the Neuburg site. A central IT management solution for inventorisation, user management and  audit-proof licence management provide a lasting overview of the software products.

Geislinger GmbH, a global market leader in torsional vibration dampers, chose DeskCenter Management Suite for its complete IT management in 2017. Since then, the Salzburg-based IT managers have completed many administrative tasks from inventorisation to software deployment using the software solution from the Leipzig-based IT management specialists. In the interview, Stefan Zauner, Information Technology Officer at Geislinger, describes his experience with the suite.

The Unger Steel Group, as a highly successful company, chose DeskCenter Management Suite in 2016. Since then, they have been managing their IT infrastructure with the software solution provided by their Leipzig-based ITAM solutions provider. In the interview, Herbert Saly, head of IT at Unger, describes the introduction of the solution and how DeskCenter delivers value in day-to-day IT operations. 

The Volkswagen Group is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group operates 61 production plants in fifteen European countries and a further six countries in the Americas, Asia and Africa. The car models Golf, Golf Plus, Touran and the Tiguan are built in the company’s headquarters Wolfsburg. The Volkswagen Group in Wolfsburg already manages 1.350 clients and 28 helpdesks with DeskCenter Management Suite.

Fernholz produces modern packaging solutions and sheets made of thermoplastics. The company’s primary focus is the manufacture of plastic packaging, such as yogurt cups, through injection molding and thermoforming, as well as sheet extrusion for food and dairy products. With approximately 220 employees, Fernholz processes 2,000 tons of plastic granulate each month, which is turned into approximately 2.5 billion units of packaging per year. Felix Wiese, IT manager at Fernholz reports on how Fernholz uses Deskcenter Management Suite.

TECHNOLIT® runs a total of 950 systems and 10 hypervisors at various sites. The company wanted to be ready for recurring audits and be able to quickly and easily map its license inventory. In addition, it had often found manual software installations to be prone to errors and very time-consuming in the past. The company wanted to significantly reduce the number of staff who are tied up in handling these IT issues. Finally, IT staff found that keeping manual lists in Excel was too cumbersome and outmoded. This all made the introduction of an IT management solution absolutely essential.