Deskcenter News - Expert Articles

10. August 2022 |

Digital Employee Experience: How the “new normal” doesn’t become the “new pain”

Employees have high expectations of hybrid working. Christoph Harvey, CEO of Deskcenter AG, explains in his guest article which strategy ensures satisfaction. Appetite comes with eating. This is also the case with remote working: for months, employees were condemned to work at the kitchen table because of the home office obligation. Now they have acquired [...]
20. September 2021 |

Game changer in a market worth billions

The increasing complexity in IT is good news for IT service providers. They are in demand like never before as the trend moves towards Managed Services. But the question arises for classical resellers who want to develop into managed service providers: What do I focus on? And how do I convince my customers about the new services?

11. August 2021 |

How companies can ensure the best license management process

7 properies CIOs can use to identify a good license manager Failing to record and document software fully or properly puts companies at risk of legal consequences and even expensive relicensing. But running redundant software also incurs high costs to the company that a license manager – if there is one – can easily avoid. [...]
7 properties CIOs can use to identify a good license manager
27. July 2021 |

IT Administrator Article:
Deskcenter Management Suite 11.0

IT Administrator Article: Deskcenter Management Suite 11.0 Broadly based by Dr. Christian Knermann With its modular structured Deskcenter Management Suite, the German manufacturer of the same name has started to implement comprehensive client and IT service management. For software deployment and patch management, the focus is particularly on Windows endpoints. IT administrator decided to take a [...]
1. June 2021 |

What exactly is IT asset management?

IT asset management (ITAM) is another term for IT inventory management. It denotes the management and detailed documentation of a company’s hardware and software inventory and their relationships and interdependencies. In addition to the inventory and management of IT assets, ITAM also provides valuable contributions to purchase and investment decisions, the definition and ongoing development [...]
28. September 2020 |

The War Room reports: IT cannot ignore Unified Endpoint Management!

The future is approaching fast – and it has a name: Unified Endpoint Management (UEM). This isn’t some secret, but simply the logical chain of technological advances impacting our everyday business. Current identifiers, like mobility and agility are gaining in importance and with that the complexities of our IT infrastructures keep growing.

Welcome the future is now
19. February 2020 |

The top 7 security-critical errors when managing mobile workplaces

Mobile working has long since become the norm in today’s world of business. Flexibility, greater employee satisfaction and increased efficiency are just some of the benefits of using mobile devices for work. Unfortunately, Germany is somewhat lagging behind its European counterparts in terms of mobile workplaces and working from home.

mobile IT management
1. December 2019 |

What makes a good license manager?

In many IT departments, the licensing of software and the documentation involved aren’t part of the normal order of business. Indeed, numerous companies fall at the first hurdle of nominating someone to be responsible for license management. However, a license manager is indispensable if you want to avoid the high costs associated with relicensing or overlicensing as well as the potential legal ramifications. But what exactly are the duties of a license manager and what are the personal qualities that make a great one?

IT manager checklist
6. November 2019 |

ITAM & NETSEC. A marriage made in heaven?
(3 of 3)

Maybe not a marriage but rather a collaboration, two disciplines that are typically seen as siloed activities. Too often NETSEC is seen as the needed with ITAM relegated to “nice to have”. We see things differently. While ITAM tools are never going to replace security tools (nor should they), ITAM should be the enabler for [...]
IT Security at laptops
6. November 2019 |

Discovery & Inventory Done – What Next?
(2 of 3)

You’ve got your discovery and inventory processes sorted, you are confident that you have complete visibility of your entire IT estate, so what next? Well, for some, this is enough and that’s OK, there is huge value to be had from having this up to date and accurate view of all your assets in a [...]
IT running