The increasing complexity in IT is good news for IT service providers. They are in demand like never before as the trend moves towards Managed Services. But the question arises for classical resellers who want to develop into managed service providers: What do I focus on? And how do I convince my customers about the new services?
The future is approaching fast – and it has a name: Unified Endpoint Management (UEM). This isn’t some secret, but simply the logical chain of technological advances impacting our everyday business. Current identifiers, like mobility and agility are gaining in importance and with that the complexities of our IT infrastructures keep growing.
Mobile working has long since become the norm in today’s world of business. Flexibility, greater employee satisfaction and increased efficiency are just some of the benefits of using mobile devices for work. Unfortunately, Germany is somewhat lagging behind its European counterparts in terms of mobile workplaces and working from home.
In many IT departments, the licensing of software and the documentation involved aren’t part of the normal order of business. Indeed, numerous companies fall at the first hurdle of nominating someone to be responsible for license management. However, a license manager is indispensable if you want to avoid the high costs associated with relicensing or overlicensing as well as the potential legal ramifications. But what exactly are the duties of a license manager and what are the personal qualities that make a great one?