conhIT 2018: Central service management as the backbone of digitalisation

How Berlin Emergency Hospital, Agaplesion AG and other health service providers achieve guaranteed compliance for software management, additional IT security and efficiency is to be demonstrated by DeskCenter at Europe’s leading IT in healthcare event.

Leipzig, 27 February 2018 – IT architectures in healthcare are nowadays complex structures, ranging from a campus with distributed buildings to an association of clinics with locations across the country. But they have to be managed centrally in order to operate cost-effectively and ensure the necessary compliance and security. At conhIT – Connecting Healthcare IT – DeskCenter Solutions AG will present how different medical care organisations have solved this challenge at Stand C-118 in Hall 1.2 from 17 to 19 April 2018.

In hospital IT, complicated client management for numerous, distributed subsidiaries already takes up a lot of IT resources. Added to this is the ongoing management of thousands of hardware and software components, which is made more difficult by industry-specific regulations. Just one example: depending on the organisation and legal entity, departments for care and research may be subject to different licensing regulations. If a computer is moved from one to the other, different rules may apply. Each hospital is however obliged to demonstrate the current status of their licences and the contract-compliant use to the software manufacturer on request.

But that is not sufficient. There is also the 24/7 securing of stable operation and ongoing protection from cyber-attacks – in particular for critical applications and technical medical devices. These devices are ever more frequently equipped with “embedded” software and must therefore be included in comprehensive licence and patch management. This mountain of tasks can no longer be overcome simply by manpower alone.

At the conhIT in Berlin, DeskCenter will present examples of how IT managers from healthcare can overcome this Herculean task with the aid of comprehensive asset management:

  • With complete inventorisation of the whole IT environment (discovery) in order to continuously optimise the mix of virtual and on-premises environments using cloud-based architectures,
  • By automating processes such that IT resources are available for future-oriented tasks,
  • Using ongoing patch management to increase cybersecurity, and
  • By seamlessly monitoring all hardware and software for sustainable compliance.

These four essential components – discovery, automation, cyber-security and compliance – support the necessary change from tool to process-oriented IT. DeskCenter bundles these components in a modular suite and therefore stands for the next generation of software asset management, abbreviated to SAM 4.0.

Trade fair visitors who want to learn more about the practical implementation of SAM 4.0 in such organisations as Agaplesion AG and the Berlin Emergency Hospital can arrange an individual advice and presentation appointment for conhIT by email to sales[at] or by calling +49 341 392960-40. You can also find additional information at

Deskcenter provides IT asset management for all hospital departments with SAM 4.0 © DeskCenter