Realtime System Management

When an error or problem occurs on a client system or server, the service technicians and admins need immediate information about the system status. Which processes and services are running on the system? What is listed in the event log? Which network configuration does the system use? All these questions can be answered in seconds with DeskCenter Realtime System Management and problems can be analyzed more efficiently. If necessary, the System Management assists you to change the configurations of the system in a fast and reliable method. Processes can be cancelled or started, services can be configured, print jobs can be stopped and much more.

Active Scripting Toolbox

Active Scripting is a popular tool for administrators. The System Manager optimizes the use of scripts with the Active Scripting Toolbox. You can use the Active Scripting Toolbox to create your own extensions for the System Management with the scripting languages VBS (Visual Basic Script) and C++.

The system manager also supports variables. These variables can be used to access already available information. With the Quickscript function (an option in the context menu), all scripts can be executed instantly on computers, components or users. A lot of useful scripts are already included in the DeskCenter Management Suite.

With this powerful feature, you can create your own objects in the Active Directory, build terminal connections, read out Microsoft license keys (e.g. MS Office), start the web console of a printer and much more. Having such wide applicability in system management makes the DeskCenter Management Suite a very powerful tool. You are able to use all commands that can be run on a workstation, remotely and in real time.
For more information about the usage of Active Scripting visit the Microsoft® TechNet Website.

Remote Control

Remote desktop is a solution that is used to connect to a remote system so that you can see that system's desktop and interact with it remotely. Users often need help when using a software application or support to solve problems. Remote control is an ideal way for administrators to manage the desktops and servers in a network. This simplifies the remote support considerably.

To meet data protection or works council regulations, the DeskCenter Management Suite offers different options for the control of remote access. The user rights offer the possibility to limit remote control or even to forbid it completely. Furthermore, a password can be allocated and the approval of the user can be made necessary for a successful connection.

The DeskCenter Management Suite integrates a powerful, UltraVNC-based remote control. UltraVNC is an open source project, which is licensed under GPL (GNU GENERAL PUBLIC LICENSE).

Distribution of remote desktop

The functions for distributing the UltraVNC Agent to client PCs are integrated into the System Management. UltraVNC service can be installed, configured or uninstalled directly out of the DeskCenter System Manager. After the installation, a remote connection with the user can be established.

UltraVNC offers a variety of options like chat and file transfer.

Remote desktop without installation of agent software

You have the option to establish a remote connection without installation of an agent. This option is called "On the fly". The remote desktop services are not installed permanently on the client system, but transferred and started temporarily. When the administrator closes the connections, all services are removed automatically. This avoids security problems caused by permanent installation of remote services.

The system management offers a variety of further options and features for administrators. This includes, for example, configuration of network cards, administration of user accounts or remote management of services and processes.

Install Remote Service
Install Remote Service
Quickscripts
Quickscripts
Active Scripting Editor
Active Scripting Editor
  • configuration of network cards
  • access to event logs
  • user and group management
  • control of processes
  • print job management
  • Wake on LAN, shutdown, reboot
  • sending network messages
  • configuration of network shares 
  • allows service staff to give rapid remote diagnosis
  • problems can be analyzed and solved efficiently via remote connection
  • access to processes and configurations
  • Active Scripting Toolbox for optimal use of scripts
  • Helpdesk staff can easily give direct remote support
  • remote control via UltraVNC
  • compliance with data protection guidelines

In order to use Realtime System Management you need the

Basic Package

and the module

Realtime System Management